CTD - Short Courses

Short Courses

Sales, Building Your Character Debt Recovery, Collections, Rehabilitation and Relationship Building Trauma, Understanding & Managing Work Trauma Stress, Change & Chaos – Working in Uncertain Times Traumatology

Short Course Series

New Managers Series

Stepping Up to The Plate – the first week Building confidence, Building Relationships Planning and Implementing Manage Myself and I Manage My Team Setting Boundaries, Consequences and Goals Creating a Team Managing Performance – An Introduction Coaching Performance – An Introduction Holding a Difficult Conversation

Managers Revitalization Series

Good Habits, Bad Habits Manage Myself and I Manage My Team Motivation and Performance Managing in Chaos Dealing with Work Impacting Trauma Boost Your Under Performers Boost Your Superior Performers Drive sales Release the Pressure

Management Toolkit Series

Know Your Team, Know Your Management Style Introduce Coaching into Your Style Managing Impactful Staff Meetings Presentations: anywhere, anytime Managing an Audit Internal Relationship Building Managing Upwards Being a Mentor

Head Office Support Series

Debt Collections: Recovery and Relationships Compliance Teams: Adding Unbelievable Value Back Office Support Can Do More Whip Your Sales Team Into a Frenzy Receptionists and Switchboard Window HR: Emergency Trauma Responder Cleaning Services – Creating an Experience Facilitation Skills: Drive Learning, Build Performance

Conflict Series

Dealing with passive, assertive and aggressive behaviour Managing Workplace Anger Managing Under Performers Working in a Destructive Team Taking the Stress Out of Conflict Holding a Difficult Conversation Taking Bad News to Your Team Work Related and Impacting Trauma

I and Me Series

Dealing With Divorce Coping With Loss Handling Dependency Dressing Fiction as Fact My Self Confidence Needs a Boost Food – Killing Them Softly With Our Love Food – The Brain In My Tummy, Why I do What I Do I Have Lost My Ability to Cope Abuse and Its Impacts Trauma: Why Me

Personal Development Series

Harnessing Your Inner Potential Business Etiquette Managing My Stress Networking and Selling Yourself Being in a Team Communication Personal Financial Management Handling The Conflict Around Me

Retail Trauma

Work Related Trauma Emergency Trauma Exposure Resilience and Preparation Trauma Response Principles Emergency Response Protocols Emergency Trauma Response Techniques Residual Emotional Immunisation Response Safety Referral Protocols Practical (28 supervised ETR facilitated cases & 28 related case histories)

Teacher’s Toolkit

Emergency Trauma Response Managing the ADD child Deducing stress for optimal child performance Never Give Up Dressing Fiction as Fact Promoting Healthy Thinking Life Orientation Counselling in the Classroom Reward and Punishment that Works

Working Mom’s Series

Managing Working Mom’s Guilt Juggling Home Work Getting Through the Week Allowing Myself to Give of Myself Decisions I Have to Make Dealing with the School How to Give Quality Time Understanding Learning Difficulties in our Children

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