Short Courses
Sales, Building Your Character
Debt Recovery, Collections, Rehabilitation and Relationship Building
Trauma, Understanding & Managing Work Trauma
Stress, Change & Chaos – Working in Uncertain Times
Traumatology
Short Course Series
New Managers Series
Stepping Up to The Plate – the first week
Building confidence, Building Relationships
Planning and Implementing
Manage Myself and I Manage My Team
Setting Boundaries, Consequences and Goals
Creating a Team
Managing Performance – An Introduction
Coaching Performance – An Introduction
Holding a Difficult Conversation
Managers Revitalization Series
Good Habits, Bad Habits
Manage Myself and I Manage My Team
Motivation and Performance
Managing in Chaos
Dealing with Work Impacting Trauma
Boost Your Under Performers
Boost Your Superior Performers
Drive sales
Release the Pressure
Management Toolkit Series
Know Your Team, Know Your Management Style
Introduce Coaching into Your Style
Managing Impactful Staff Meetings
Presentations: anywhere, anytime
Managing an Audit
Internal Relationship Building
Managing Upwards
Being a Mentor
Head Office Support Series
Debt Collections: Recovery and Relationships
Compliance Teams: Adding Unbelievable Value
Back Office Support Can Do More
Whip Your Sales Team Into a Frenzy
Receptionists and Switchboard Window
HR: Emergency Trauma Responder
Cleaning Services – Creating an Experience
Facilitation Skills: Drive Learning, Build Performance
Conflict Series
Dealing with passive, assertive and aggressive behaviour
Managing Workplace Anger
Managing Under Performers
Working in a Destructive Team
Taking the Stress Out of Conflict
Holding a Difficult Conversation
Taking Bad News to Your Team
Work Related and Impacting Trauma
I and Me Series
Dealing With Divorce
Coping With Loss
Handling Dependency
Dressing Fiction as Fact
My Self Confidence Needs a Boost
Food – Killing Them Softly With Our Love
Food – The Brain In My Tummy, Why I do What I Do
I Have Lost My Ability to Cope
Abuse and Its Impacts
Trauma: Why Me
Personal Development Series
Harnessing Your Inner Potential
Business Etiquette
Managing My Stress
Networking and Selling Yourself
Being in a Team
Communication
Personal Financial Management
Handling The Conflict Around Me
Retail Trauma
Work Related Trauma Emergency
Trauma Exposure Resilience and Preparation
Trauma Response Principles
Emergency Response Protocols
Emergency Trauma Response Techniques
Residual Emotional Immunisation
Response Safety
Referral Protocols
Practical (28 supervised ETR facilitated cases & 28 related case histories)
Teacher’s Toolkit
Emergency Trauma Response
Managing the ADD child
Deducing stress for optimal child performance
Never Give Up
Dressing Fiction as Fact
Promoting Healthy Thinking
Life Orientation
Counselling in the Classroom
Reward and Punishment that Works
Working Mom’s Series